Attention all Server Complete customers:
We have added an offsite network / hardware status system to better communicate downtimes and maintenance with our valued customers.
If you are experiencing network and/or server problems, please check the status system before submitting a ticket, this will greatly reduce the ticket volume and better help focus our technicians on the task at hand.
To access our new offsite status system, please visit the following URL: http://status.servercomplete.net
This system and our client areas are both on a separate network than any of our clients. We like to be as redundant as possible, so in the event of an emergency, we may still be reached. Also, if you notice our main website is offline, please do not submit a ticket via email. By using email to submit a ticket, our main server must be online to receive the ticket. We advise that you always login to your client area using our secure client portal to get in contact with us.
Daniel S | Server Complete